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Frequently Asked Questions

Learn more about Brightly’s services, memberships, assessments, and approach to proactive, whole-of-person ageing.

Frequently Asked Questions

Learn more about Brightly’s services, memberships, assessments, and approach to proactive, whole-of-person ageing.

What is Brightly?

Who is Brightly for?

How does Brightly differ from traditional healthcare?

What is the Brightly Whole-of-Person Assessment?

What does the assessment include?

Who performs the assessment?

Where does the assessment take place?

Who is part of the Brightly clinical team?

How do referrals to specialists work?

Is specialist care included in my membership?

Where is Brightly available?

Do members get digital access?

Is my information secure?

How do I pay for my membership?

Can family members be involved in my care?

Do you work with my GP?

What if I need urgent or emergency care?

Can’t find your answer?
We're here to help. 

If you have a question not listed here, please reach out.

Can’t find your answer?
We're here to help. 

If you have a question not listed here, please reach out.